Case Study

Atento achieved 98% hygiene in their ServiceNow® CMDB

Atento’s adoption of Balbix has substantially elevated its cybersecurity framework and operational efficiency. The robust approach maintains and significantly advances Atento’s stature as a cybersecurity leader in the BPO industry, exemplifying a commitment to continuous improvement and strategic foresight in risk management.

With Balbix, Atento was able to:

  • Achieve real-time visibility into vulnerabilities across 100% of their infrastructure
  • Greater transparency by providing visibility for all risk owners
  • Improve executive communication by quantifying risk in monetary terms
  • Save cost by de-commissioning redundant vulnerability management tools
  • Achieve 98% accurate hygiene in our ServiceNow® CMDB by keeping assets up-to-date.